Frequently Asked Questions | Gaming Dragons

This FAQ is here to answer all the questions you may have regarding to how our website works. If you haven't found an answer here, you are always welcome to send us an email through our support page.

Please make sure you read our Terms of Use & Conditions.

What do we do?
Gaming Dragons is an online store that offers video games at attractive prices. We provide you with a Game code that you can redeem on various popular platforms to activate your game.
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Why are your prices considerably low?
We are cheaper than others because we buy the games from various licensed sources. We are able to provide competitive prices because we do not have to export a physical unit to your house which also decreases the handling fees and eliminates the shipping cost.
This way we can be more efficient, fast and satisfactory to our customers.
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What are the available payment methods?
Currently we offer payment via PayPal and Moneybookers (Skrill) which are secured payment services with SSL encryption made to protect your transaction and information. Once you've agreed to our Terms of Use, you will be given the option to choose your payment method

Paypal & Credit Card: By pressing this button, you will be redirected to PayPal in order to confirm your payment. You can either transfer money from your account or use a Credit Card without the necessity of owning a PayPal account.

Moneybookers (Skrill): By pressing this button, you will be redirected to Moneybookers and will be required to fill in your account information in order to confirm your payment, you can choose to pay from your existing balance in the account or send money via bank transfer (Wire).
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How do I place an order?
To purchase a game or games, simply click "add to cart". Once you've added your desired game(s) to the cart, you will be able to view it by clicking "Checkout" at the top of the page. After you have read our Terms of Use and pressed "Agree", you will then need to choose your payment method.
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How do I receive my game?
After you have successfully completed your payment, it will be processed and once verified, an email with the game code and instructions will be dispatched to the address attached to the payment method provided upon purchase.
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How do I activate my game?
An email containing the game code and a detailed explanation on how exactly to activate your game will be sent to your email address.
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Can I get a refund?
Refunds will only be entitled if your game hasn't been delivered to you within 24 hours from your initial purchase. If you wish to request a refund for any reason, you may do so by contact form accessed via the "Contact - Support" link at the top of the page - with a brief description of the cancellation reason along with your order number. The same rule applies also for games that are in preorder state. If you haven't received your game within 24 hours since the initial release of the game You will be entitled to receive a refund.
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How long does it take for my Game code to arrive?
Typically we deliver the product within 30 minutes after your purchase. However, due to the fact that the product is sent manually, occasionally it can take up to a few hours to be delivered and in rare cases it may take up to 24 hours.
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What is identity verification?
Upon the first purchase, we require to verify orders if our anti-fraud system detected that something went wrong with the purchase by submitting a photo copy of an ID/Driver's license showing solely the picture and full name. All other information can be cut out / censored. Your photo can be taken with a camera or a scanner. You can also use various ID's like a Student, Work card, I.D., Driving License. These steps are taken to verify that you are indeed the owner of the payment method or credit card owner who made the purchase.

NOTE: Black and white scans/images will not be accepted. Please provide a proper quality image or scan, low resolution images will be rejected.
Sorry for any inconvenience this may cause, please note that this step is required only once.
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Security & Reliability
Our website is protected by Norton and Verisign Security and Trust Seal scanned daily for security threats.

Your personal orders and data are stored in our database for only two reasons, maintain orders and protect your CD-Key. If you lost it, we can always provide it to you at any time.


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Guides & Tutorials | Gaming Dragons


If you are not sure how to go about a certain thing on our website, you can use these helpful guides & tutorials.

Iconology - How to know which platform will run your game
When browsing our games you will notice that just above the price tag there are different icons. In this guide, you will learn what those icons mean and what are the necessary steps you need to take upon receiving your game.

  • Steam - When you see this icon next to a product you wish to order, it means that the game you are about to purchase is activated via Steam. Ergo, the product Key that you will receive in your email, will be used to redeem the game via Steam.

  • Origin (EADM) - This icon means that the product key that you will recieve in your email inbox will have to be used in Origin (EADM) in order to redeem your game.

  • Battle.net - A game with this icon means that you will have to activate and download it via Blizzard's Battle.net service.

  • Games for Windows - A game with this icon will activate via Microsoft's Games for Windows Live service.

  • PlayStation Netwrok - This icon means that you will need to activate your game by redeeming the code on the PlayStation Network using your PlayStation device.

  • Xbox Live - This icon means that you will need to activate your game by redeeming the code on the Xbox Live network using your Xbox.

  • Download Link - This icons means that along with the product key, you will be provided with a custom download link in the email that you will receive after completing the purchase process.

  • Uplay - This icons means that along with the product key, you will be provided with a download manager created by Ubisoft and you will be able to download and install the game.

  • CD/DVD Required - This icons means that you need to have the CD/DVD with the game installation that you wish to purchase. Ergo, we only provide the key for the game and not the installer.


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    Steam game activation guide
    Once you have received our email with the game code, you will need to activate it via Steam. We have assembled this guide to help you through the process. Before you are activating your game, you will need a Steam account and client software downloaded.

    Download Steam Client

    Register a Steam account

    Now that your account is set up and ready, and the Steam client software is installed, follow the next steps in order to activate your account.

    STEP 1 - In the main Steam window, click on "Library".



    STEP 2 - Once in the Library section, click on "Add Game.." at the left-bottom of the Steam client.



    STEP 3 - In the dropdown menu, click on "Activate a game on Steam..."



    STEP 4 - A pop-up window will appear in the main area of the client, click "Next".



    STEP 5 - Read and review Steam Subscriber Agreement, once you're done click "Agree".



    STEP 6 - Enter your code in the field according to the examples and click "Next".



    After completing these steps, Steam will then activate your product and place it in your games list under the "Library" section. You will then be prompted to download the game after which you will be able to launch and play.
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    Origin (EADM) game activation guide
    Once you have received our email with the game code, you will need to activate it via Origin. We have assembled this guide to help you through the process. Before you are activating your game, you will need an Origin (previously EA) account and client software downloaded.

    Download Origin client software

    Register an account with Origin

    After downloading Origin client software and registering an accoune, please make sure to open Origin and log in using your registration details. Once logged in you will need to follow the next steps in order to activate your game.

    STEP 1 - In the main Origin window, click on "Origin" at the top left corner.



    STEP 2 - In the dropdown menu, click on "Redeem product code..."



    STEP 3 - In the pop-up window, enter your key and click "Next".



    After completing these steps, Origin will notify you that the game is now activated and ready to be downloaded. Click on the tab "My Games" and then click on the image of the game you just purchased to begin downloading. Once the download is complete you can launch the game and play.
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    Battle.net game activation guide
    If you have ordered a game developed by Blizzard Entertainment you will probably need to activate it via their own service on Battle.net. After you have a received the key from us, you will need to create a new battle.net account (if you already don't have one) and redeem your code there. This guide explains how - press on the link below and follow the next steps.

    Battle.net

    STEP 1 - Once you entered the battle.net website you will see the following screen. If you already have a battle.net account click on "Login" at the top of the page, if you don't click "Signup".



    STEP 2 - After you have created an account, log in. Once you're logged in you will see the following screen. Click on "Manage my Games"



    STEP 3 - You will then be able to see all your games from Blizzard. Now click on "Games & Codes" and then on "Add a game key".



    STEP 4 - Enter your code on the newly loaded page



    After you have entered the code, your game will appear in the games list that can be seen in STEP 3. Click on the game and then click on "Download Client" to download the game client, launch and play.


    NOTE: World of Warcraft requires a subscription plan to play.
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    Games for Windows Live game activation guide
    By ordering a product key for a game for Games for Windows, you will be supplied with clear instructions upon how to download, install and activate your game. This guide will explain what you need to do to activate the game.

    In the email you will receive after purchasing a game, you will see the game key and instructions on how to activate the game.

    1). Download the game from here: http://www.example.com/download/
    2). Install with password: example123456
    3). Install GFWL: http://www.xbox.com/en-US/LIVE/PC/DownloadClient
    4). Activate the game with the cd-key after installation.


    STEP 1 - Follow the link specified in instruction 1 and click to download the game.

    STEP 2 - After the download is complete, you will prompted to enter the password we provided in instruction number 2.



    STEP 3 - Choose the install destination and click "Install".



    STEP 4 - Install the game using the game installer.



    STEP 5 - When prompted enter the game key we provided in the email and click "Next"



    STEP 6 - After the install is finished you will be asked to authenticate your game online. Enter the CD-Key we provided and click "Activate".



    Enjoy your game!
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    UPlay game activation guide
    Upon completing the purchase for Ubisoft games, you will receive an email that looks like the box below.

    1. Download the game: /example
    2. Download the UBI Download manager and download the game with password: password
    3. Install the game, Activate the CD-Key



    STEP 1 - Follow the link provided in instruction 1 and download the download manager.

    STEP 2 - After the download is complete, you will prompted to enter the password we provided in instruction number 2.



    STEP 3 - After enterting the password, choose the desired file download destination.



    STEP 4 - You should then see the download starts in the next window.



    STEP 5 - Once the download finishes click "Run". A new window will pop up and extract the files.



    NOTE: The installer automatically extracts all the files to your C:\ (SYSTEM) drive. If you wish to install to a different directory, simply right-click on the setup file located in the directory you specified in STEP 3 and choose "Extract Files.." or "Extract Here".

    STEP 6 - After extracting, click on "Setup.exe" and follow the regular installation instructions.



    STEP 7 - Once the installation is complete, start the game. The Ubisoft Launcher (Uplay) will then start and require a log in.
    Enter your credentials and log into Uplay.





    STEP 8 - After you've logged in, you should see your game in the main window of Uplay. Click "Play".



    STEP 9 - Enter the CD-Key we provided and Enjoy your game!




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    Direct-link downloads guide
    Sometimes we will offer a direct download for a certain game. You can download it via your browser but it is highly recommanded to use a download manager like Download Accelerator Plus(DAP), FlashGet or Internet Download Manager (IDM).
    Essentially, they are more or less the same; they all require a direct link to be provided to start the download and they split the files into multiple packets for faster download and smooth pause/resume mechanics.

    Download DAP

    Download FlashGet

    Download IDM


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